Fortune 100 Health Insurance-Application Dependency Mapping and Recovery Automation

By | March 17, 2025

Transforming Application Resilience with Automated Dependency Mapping

In today’s fast-paced digital landscape, enterprises managing complex IT infrastructures face the ever-growing challenge of ensuring seamless application recovery and resiliency. A major Fortune 100 health insurance company recently tackled this challenge head-on by leveraging cutting-edge technology to map application dependencies and automate recovery processes, resulting in an agile and highly resilient IT ecosystem.

The Challenge: Managing Complexity at Scale

With over 250 mission-critical applications spread across multiple data centers and running on thousands of servers, the company needed a robust solution to achieve comprehensive application discovery and inter-dependency mapping. Understanding how these applications interact with infrastructure components was crucial for disaster recovery planning and business continuity.

The Approach: A Data-Driven Resiliency Strategy

A strategic, multi-phase approach was implemented, using advanced automation and deep data insights to streamline the process. The key steps included:

  1. Application Discovery & Inter-Dependency Mapping
    Leveraging a powerful toolset and methodology, the team collected and analyzed data from various sources, including engineering teams and automated infrastructure scans. This enabled a detailed view of application connections, dependencies, and resiliency requirements.
  2. Infrastructure-Wide Data Collection
    Data was gathered across five data centers, encompassing over 7,000 servers running diverse operating systems such as Windows, Linux, and AIX. The focus was on cataloging critical applications (Tier-0, Tier-1, Tier-2, and Tier-3) and their underlying infrastructure components.
  3. Automated Runbook Creation for Recovery Orchestration
    By transforming extracted data into structured feeds, an automated runbook generation process was developed. This allowed seamless integration with resiliency orchestration tools, ensuring rapid and reliable application recovery in case of disruptions.
  4. Enhanced Business Transaction Mapping & Dynamic Recovery Prioritization
    Through the integration of CMDB feeds and dynamic criticality matrices, the organization was able to create an intelligent recovery prioritization system. This ensured that the most business-critical applications were restored first, minimizing downtime and operational risks.
  5. Ensuring Data Integrity with Automated Audits
    Advanced audit mechanisms were implemented to maintain high data quality, preventing inconsistencies and ensuring an accurate reflection of the IT landscape.

The Results: A Future-Proof IT Resilience Framework

By adopting an “As A Service” methodology, supported by cloud-based tools and expert-led automation, the organization achieved remarkable improvements:

  • Accelerated Recovery Time: Automated runbook execution drastically reduced downtime in recovery scenarios.
  • Cost-Effective Operations: Streamlined workflows and automation reduced the need for manual intervention, optimizing resources and budgets.
  • Scalability & Continuity: The project’s success led to continuous renewals, proving its long-term value in IT resilience.

Conclusion: Embracing Automation for Resilient IT

This project underscores the power of automation in modern enterprise IT environments. By investing in intelligent application dependency mapping and automated recovery orchestration, businesses can not only enhance operational resilience but also drive cost efficiency and scalability. As IT infrastructures continue to evolve, leveraging automation will be the key to future-proofing enterprise resilience strategies.

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